What information is collected and how is it used?
When assisting you with your credit options, you will need to provide personal information. The information you provide is used solely for the purpose of advising and assisting you in relation to your credit needs. OLS only provides your information to the companies with whom you choose to deal (and their representatives). Should you choose not to provide adequate personal information, OLS will be unable to properly and accurately assist you with your credit needs.
OLS also use your information to send you requested product information and to enable management of your/our ongoing relationship e.g. invoicing, client surveys etc. OLS may do so by mail or electronically unless you advise that you do not wish to receive electronic communications.
OLS may occasionally notify you about promotions, new services and special offers, events or articles perceived to be of interest to you. Likewise, OLS may send you regular updates by email or by post. If you would rather not receive this information, please advise in writing.
Your information may also be used internally (within OLS) in order to improve OLS’s services and help resolve any problems.
How does OLS hold and protect your information?
OLS strives to maintain the reliability, accuracy, completeness and currency of the personal information held and to protect its privacy and security. OLS keeps personal information only for as long as is reasonably necessary for the purpose for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
We hold the information we collect from you both electronically and in physical format for the purposes of preparing any submission for credit on your behalf. When not in direct use, it is securely stored either password protected for electronic documentation or in a locked file in a dedicated office for physical documents.
Will OLS disclose the information we collect to anyone?
OLS does not sell, trade, or rent your personal information to others.
OLS may need to provide your information to our credit licensee e.g. for administration and supervision activities, contractors who supply services to OLS e.g. to handle mailings on our behalf, or to other companies in the event of a corporate sale, merger, re-organisation, dissolution or similar event. However, OLS will do our best to ensure that they protect your information using the same security protocols as OLS.
OLS may also provide your information to others if required to do so by law or under some unusual other circumstances which the Privacy Act permits.
How can you check, update or change the information OLS is holding?
Upon receipt of your written request and enough information to allow OLS to identify the information, the personal information held by OLS about you will be disclosed. OLS will also correct, amend or delete any personal information that is deemed inaccurate.
If you wish to access or correct your personal information please write to OLS – per the contact details provided.
We do not charge for receiving a request for access to personal information or for complying with a correction request.
Your consent
By asking OLS to assist with your credit needs, you consent to the collection and use of the information you have provided to OLS for the purposes described above.
Tell us what you think
We welcome your questions and comments about privacy. If you have any concerns or complaints, please contact OLS directly.
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